All Systems Operational

About This Site

Welcome to the Cuseum status page for unplanned events. Issues impacting our services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue that is not posted on this status page, or not related to a scheduled maintenance, please contact us via support@cuseum.com.

Uptime over the past 90 days. View historical uptime.
CMS / Main App Operational
90 days ago
100.0 % uptime
Today
Digital Membership Operational
90 days ago
100.0 % uptime
Today
Fetch API Operational
90 days ago
100.0 % uptime
Today
Generation API Operational
90 days ago
100.0 % uptime
Today
Distribution API Operational
90 days ago
100.0 % uptime
Today
Push Notifications API Operational
90 days ago
100.0 % uptime
Today
SMS / Text Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Passes Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Digital Membership - Integrations Operational
90 days ago
100.0 % uptime
Today
[Third-party] ACME Operational
90 days ago
100.0 % uptime
Today
[Third-party] Blackbaud Altru® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Blackbaud eTapestry® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Blackbaud Raiser's Edge NXT® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Raiser's Edge® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Tessitura CRM Operational
90 days ago
100.0 % uptime
Today
[Third-party] Neon CRM Operational
90 days ago
100.0 % uptime
Today
[Third-party] Salesforce Operational
90 days ago
100.0 % uptime
Today
[Third-party] Spektrix Operational
90 days ago
100.0 % uptime
Today
[Third-party] Zapier Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Web Apps Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Issue identified with Blackbaud services
Resolved - We are pleased to report that the issue has been resolved. We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team.

Update from Blackbaud:
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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Blackbaud issue timeline here: https://status.blackbaud.com/incidents/s8trlcbc0hlh
Mar 3, 16:49 UTC
Update - Update from Blackbaud:
We continue to see stable login response times and reduced navigation errors following recent configuration changes. We will continue monitoring system performance to ensure ongoing stability. Please continue to reference this page for updates
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You can follow their updates here: https://status.blackbaud.com/incidents/s8trlcbc0hlh
Mar 2, 20:48 UTC
Update - Update from Blackbaud:
We continue to see a reduction in the number of errors received by users when attempting to login or navigate through their Blackbaud solutions. Our engineers are continuing to investigate to identify the root cause and work toward full resolution of this incident. We continue monitoring system performance. Please continue to reference this page for updates.
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You can follow their updates here: https://status.blackbaud.com/incidents/s8trlcbc0hlh
Mar 2, 19:22 UTC
Update - Update from Blackbaud:
Intermittent issues are recurring. Users are receiving errors including "504 Gateway Timeout" when attempting to login or navigate through their solutions. Our engineers are investigating this error and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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You can follow their updates here: https://status.blackbaud.com/incidents/s8trlcbc0hlh
Mar 2, 17:56 UTC
Identified - We have identified an issue affecting Blackbaud customers. Blackbaud is returning "504 Gateway Timeout" errors on their side. Our team is monitoring Blackbaud's progress in resolving the issue.

You can follow the Blackbaud issue here: https://status.blackbaud.com/incidents/s8trlcbc0hlh

If you require further information, please don't hesitate to contact our support team.
Mar 2, 16:13 UTC
Mar 2, 2026
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

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