All Systems Operational
Uptime over the past 90 days. View historical uptime.
CMS / Main App Operational
90 days ago
100.0 % uptime
Today
Digital Membership Operational
90 days ago
100.0 % uptime
Today
Fetch API Operational
90 days ago
100.0 % uptime
Today
Generation API Operational
90 days ago
100.0 % uptime
Today
Distribution API Operational
90 days ago
100.0 % uptime
Today
Push Notifications API Operational
90 days ago
100.0 % uptime
Today
SMS / Text Messaging Operational
90 days ago
100.0 % uptime
Today
Guest Passes Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Digital Membership - Integrations Operational
90 days ago
100.0 % uptime
Today
[Third-party] ACME Operational
90 days ago
100.0 % uptime
Today
[Third-party] Blackbaud Altru® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Blackbaud Raiser's Edge NXT® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Raiser's Edge® Operational
90 days ago
100.0 % uptime
Today
[Third-party] Tessitura CRM Operational
90 days ago
100.0 % uptime
Today
[Third-party] Neon CRM Operational
90 days ago
100.0 % uptime
Today
[Third-party] Salesforce Operational
90 days ago
100.0 % uptime
Today
[Third-party] Spektrix Operational
90 days ago
100.0 % uptime
Today
[Third-party] Zapier Operational
90 days ago
100.0 % uptime
Today
Member Portal Operational
90 days ago
100.0 % uptime
Today
Web Apps Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 5, 2024

No incidents reported today.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Active Issue Alert - Degraded CMS performance
Resolved - We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team. We apologize for any disruption this incident may have caused and thank you for your patience.
Nov 26, 07:25 UTC
Monitoring - We have implemented a fix for errors affecting our services in some locations. Our team is actively monitoring the system to ensure that all issues have been fully resolved. We appreciate your patience and will provide further updates as necessary.
Nov 26, 04:36 UTC
Investigating - We are currently experiencing a service degradation resulting in intermittencies/Time-out errors. In some instances, you may also encounter a 500 Error when loading a section of the CMS. Our engineering team is actively working on this issue to identify the root cause and restore operational standards. Although we don't have ETA yet, we will keep you posted. Thank you for your understanding as we address the situation.
Nov 25, 22:22 UTC
Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024
High volume causing processing delays
Resolved - We are happy to report that the high volume causing delays in digital membership processing has been resolved. All systems are now operating normally, and memberships are being processed without delays.

Thank you for your patience and understanding while we worked to restore full performance. If you continue to experience any issues, please don’t hesitate to contact our support team.
Nov 23, 07:06 UTC
Identified - We are currently experiencing a high volume of activity, which is causing delays in processing digital memberships. Our team is actively working to resolve the issue and ensure that memberships are processed as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. Updates will be provided here as we progress.
Nov 22, 17:14 UTC
Nov 22, 2024
Nov 21, 2024

No incidents reported.

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