Issue Identified with multiple third-party integrations

Incident Report for Cuseum

Resolved

We are pleased to report that the issue with third-party integrations using CrowdStrike has been resolved. We have confirmed that all systems are operating as expected. We are still monitoring for any residual impact. If you have any further questions or concerns, please don't hesitate to contact our support team.
Posted Jul 22, 2024 - 18:31 UTC

Monitoring

Blackbaud Altru® and Blackbaud Raiser's Edge NXT® operational again. We are still monitoring Raiser's Edge® and Tessitura outage.
Posted Jul 21, 2024 - 07:34 UTC

Update

We are still monitoring the status of the outage.
Posted Jul 20, 2024 - 05:51 UTC

Identified

We have identified that multiple integrations are impacted by the global IT outage affecting third-party services (CrowdStrike / Windows). We will continue to provide updates on the progress. If you require further information, please do not hesitate to contact our support team.
Posted Jul 19, 2024 - 13:07 UTC
This incident affected: Digital Membership - Integrations ([Third-party] Blackbaud Altru®, [Third-party] Blackbaud Raiser's Edge NXT®, [Third-party] Raiser's Edge®, [Third-party] Tessitura CRM).