Issue Identified with Neon CRM

Incident Report for Cuseum

Resolved

We are pleased to report that the issue with Neon CRM has been resolved. We have confirmed that all systems are operating as expected. If you have any further questions or concerns, please don't hesitate to contact our support team. We apologize for any disruption this incident may have caused and thank you for your patience.
Posted Jul 14, 2026 - 01:21 UTC

Monitoring

The issue with the V2 API has been addressed, and a fix has been implemented. We are now monitoring the situation to ensure that everything is working as expected. We will provide another update once we can confirm the issue is fully resolved. If you have any questions or concerns, please reach out to our support team. Thank you for your patience.
Posted Jul 13, 2026 - 23:44 UTC

Identified

We have identified the issue affecting Neon CRM. Our team is now working diligently to resolve the issue. We will provide updates on our progress. If you require further information, please don't hesitate to contact our support team. We apologize for any disruption this may have caused.
Posted Jul 12, 2026 - 08:15 UTC
This incident affected: Digital Membership - Integrations ([Third-party] Neon CRM).